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Urgent Recall Information for Users of CPAP, Bi-Level PAP, and Mechanical Ventilation

On June 14, 2021, Philips Respironics issued a recall of certain continuous positive airway pressure (CPAP) devices, bi-level positive airway pressure (PAP) devices, and mechanical ventilators due to important safety concerns.  Philips Respironics' notice indicates that continued use of these devices may be associated with potentially serious impacts on health and safety.  The company has developed a repair and replacement program for affected devices, and is creating a registry that will allow consumers to open a claim for repair or replacement. Registry appears to be accessible through the link below. Please check back here for more information as it becomes available. 

Philips Respironics has recommended that patients discontinue use of specific models of their company's CPAP and bi-level devices. The company has established a registration process that allows patients, users, and caregivers to establish a claim. 

You should act now to find out if your Philip's Respironics CPAP, bi-level PAP, or mechanical ventilator model has been identified as one of the recalled units and to file a claim by calling 877-907-7508 or visiting

Home Sleep and Respiratory Care (also known as "Snoosz") has developed a program to support patients who must discontinue use of their CPAP or bi-level PAP units.  Systems will be available to patients for short-term rental while their CPAP and bi-level PAP devices are being repaired or replaced, while inventory lasts. 

***Due to this recall, there is a nationwide shortage of new CPAP, Bi-Level PAP, and mechanical ventilation devices. Current inventory may delay filling prescriptions for these devices.

Please contact us at 1-888-9-SNOOSZ (1-888-976-6679) or at for more information. Patients of the Sleep Disorders Institute (SDI) are encouraged to discuss this matter with their sleep physician by calling (212) 994-5100 or visiting

Our Top Sleep Products


When You Have Trouble Sleeping, Just Snoosz

At Snoosz our top priority is helping each of our customers find a healthier night’s sleep. Our sleep specialists will help you find the right sleep product, and you can place an order through our website and have it shipped directly to your home. With our low price guarantee, we will meet or beat any price for a prescription product from any authorized vendor. We offer a variety of products from specialty pillows and alarm clocks to CPAPs and supplies. These are from leading brands that have been proven to be effective and safe in dealing with sleep problems. We only sell new products, and we stand behind every product we sell. All of our products come with warranties, and if there are any repairs that need to be made, send it back to us and we’ll take care of everything for you. We’re ready to help you sleep better.

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