To cancel or edit an order, please contact by email at  Please include your order number.

Order edits and cancellations must be received promptly, to ensure that the item(s) have not already shipped. 

You may also make changes to your order by calling us at 1-888-9-SNOOSZ during normal business hours.  We are open to receive your call between 9am and 5pm EST, Monday through Friday (Holidays excluded).